Return and Refund Policy

Last updated: November 12, 2026

We are committed to fair and transparent service. This policy describes how cancellations, returns, and refunds are handled for services purchased from Aung Khant Zin.

1. Service Scope Confirmation

Before project start, we confirm the scope, timeline, and deliverables in writing. Refund eligibility depends on the work stage and fulfilled deliverables.

2. Cancellation Before Work Begins

If cancellation is requested before any work has started, you may be eligible for a full refund, excluding non-refundable payment processing fees.

3. Cancellation After Work Begins

If work has already started, refunds are generally prorated based on completed work, time spent, and expenses already incurred.

4. Non-Refundable Cases

• Completed milestones that have been delivered and accepted.
• Third-party costs (licenses, domain, hosting, paid tools, ad spend).
• Custom work performed according to approved requirements.

5. Revision and Resolution Process

If you are not satisfied, please contact us first. We will review the issue and provide reasonable revision options before processing refund decisions.

6. Refund Request Procedure

• Send your request to example@gmail.com.
• Include project name, invoice/reference, and reason for request.
• We typically review requests within 5-10 business days.

7. Refund Method

Approved refunds are issued to the original payment method whenever possible. Processing times depend on your payment provider.